運送政策

We aim to dispatch and deliver your order, excluding pre-order items, within 10 working days from the date of your order. However, please note that in exceptional circumstances, if the products are not delivered within 30 days from the confirmation email, you have the right to cancel the contract and receive a refund for any payments made. It's important to note that this provision does not apply to pre-order products. The delivery time may vary depending on factors such as the type of product ordered, product availability, your delivery address, and the chosen delivery method. The indicated delivery dates are approximate and should not be considered strict deadlines. When you place a pre-order for a product, the delivery time may be extended or different compared to products already in stock. Testoni may provide different delivery timeframes based on whether specific products are pre-ordered or in stock at the time of the pre-order.

The products will be delivered to the delivery address you provided during the order placement. Please note that we only offer delivery to addresses located within the following countries and regions: Europe, United States, Canada, Mainland China, Japan, South Korea, Hong Kong, and Taiwan. Unfortunately, we are unable to accept orders for delivery addresses outside of these territories. Unless otherwise agreed upon, Testoni will determine the appropriate mode of delivery and the carrier to be used for your order.

Under a single sales agreement, Testoni reserves the right to make partial deliveries of products. In such cases, any additional delivery costs incurred will be borne by Testoni.